C.L.E.A.R. Mindset™

A pioneering approach to transformational leadership.

Lead Courageous and Productive Conversations with Confidence and Flair

The 4 words we all love to hear

“Agreement is like Chocolate”

Recorded in May 2015

The C.L.E.A.R. Mindset™ Framework was initially developed (2012-2015) by Grooa consultants Laura Lozza and Monica Garcia, with the goal of helping leaders and organizations face, initiate, and productively address workplace disagreements.

The Framework is rooted in the belief that healthy disagreements are the birthplace of every advances in human evolution, in terms of productive, innovative, and enjoyable collaborations.

We quickly became aware that developing the capabilities to handle disagreements in a positive and productive way is a fundamental step in creating an inclusive and safe culture where everyone can feel seen, heard, and valued.

The Framework started from understanding the neuroscience of conflicts, which often begins with believing in our own logic and failing to realise that logic often tends to confirm our intuition.

That is the beginning of unproductive conflicts when each of us brings data to support alternative logics, instead of opening up to learning new useful insights.

The C.L.E.A.R. Mindset™ approach is primarily rooted in the behavioural discoveries of Nobel Laureate Daniel Kahneman: intuition guides our logic and different intuitions lead to different logics, hence enquiring and disclosing are better ways to collaborate and reach an improved decision than explaining our own logic.

What is The C.L.E.A.R. Mindset™?

The C.L.E.A.R. Mindset™ is a Transformational Leadership Program.

The C.L.E.A.R. Mindset™ curriculum is specifically designed to help you develop the skills and the confidence to influence and mobilize others, starting from being intentionally able to be present, emotionally coherent and inclusive; then further helping you develop the essential skills necessary for leading yourself and others through ambiguity, change and the challenges of inclusive co-creation; finally training you on the hard-core competences of creating trust, encouraging shared ownership and holding mutual accountability.

Additionally, the Curriculum helps you design and develop an intentional dedication to support a learning culture, where everybody learns from mistakes and everybody feels accountable, so that you and the people you influence can steadily move ahead towards sustainable results.

Model and Method

Watch the animated illustration of the theoretical Model, explaining the difference between unproductive and productive disagreements, as well as the animated illustration of the Methodology, with the set of skills necessary to follow the productive path.

Explaining the MODEL

Explaining the METHOD


Courageous Conversations, The C.L.E.A.R. Mindset™ Basics (14 short “bitesize” videos)

FREE ONLINE: see the Resources / Online Training page

Conversations, The C.L.E.A.R. Mindset™ Fundamentals

PREMIUM ONLINE:  see the Resources / Online Training page

Courageous Conversations, The C.L.E.A.R. Mindset™ Advanced (5 modules)

BESPOKE  PROGRAMS (combination online/in-person): ask us about it using a “get in touch form”


We have jointly designed, continue to perfect, and teach The C.L.E.A.R. Mindset™, with the help of other trained associate, in an experiential and fun way. Our training complementarity is also a role model of inclusive collaborations.


feedback form
Zuzana Matejowaska

Zuzana Matejovska

Global Senior Marketing & Innovation Leader – Mondelez

I found  the C.L.E.A.R Mindset training course to be extremely valuable in equipping any Innovation Teams with the tools and techniques on how to get what it takes to do a great job.

Peter Seymour

Peter Seymour

VP Marketing & Strategy – Mondelez International (UK/Switzerland)

Great opportunity to explore my thinking, style and approach. Laura brings good models, reflections and challenges. Been good in these Covid times.

Varvara Kruglikova


People Experience Lead Eastern Europe and IBS – Mondelez (Moscow)

It was valuable to always get alternatives, impartial perspective on the situations I was ‘in’, very valuable and practical advice, full of care and experience

Sameh Eltayeb


Head of SAP Discipline & Senior Product Owner – BP (UK)

The sessions were an eye opener for me. Within a relatively short period, Laura has significantly helped me with the interaction with difficult people/situations

Kent-Remi Gabrielsen

Kent-Remi Gabrielsen

Engineering Manager – Adevinta (Norway/France)

I was truly amazed of her ability to bring change to mindset in a very positive way, so a big thank you to Laura!

Sylvia Burgoff


Operations Leader – Innocent Drinks

The Grooa simple and practical approach and the C.L.E.A.R.tm Method helped me a lot in gaining the confidence and competence to easily handle difficult conversations, much better than other conflict management courses.

Antonio Candido


Sales Manager – Universal Pictures

Having a CLEAR approach I’m more relaxed… the counterpart can easily catch that feeling… and that is crucial!

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Get in touch


We are always happy to hear from you, feel free to send us your comments, suggestions, or feedback.If you would like to receive some more information, we are also happy to share some of our additional examples, or arrange for an informal free and non-binding online chat.